Refund policy
Return and Refund Policy
We offer a 90-day return policy. You have 90 days after receiving your order to request a return.
To be eligible for a return, the product must be unopened, unused, sealed in its original packaging, and in the same condition in which you received it. You must also provide proof of purchase.
To start a return, contact us at info@amlapuresuperc.com. If your return is approved, we will provide a prepaid return shipping label and instructions.
Approved returns should be sent to:
North American Diagnostics, Inc.
310 South 48th Street
Philadelphia, PA 19143
United States
Products sent back without first requesting a return will not be accepted.
Damaged, defective, or incorrect orders
Please inspect your order when it arrives and contact us immediately if the product is damaged, defective, or incorrect. We will review the issue and provide an appropriate resolution.
Non-returnable products
Opened or used supplements and products without their original packaging cannot be returned, except where otherwise required by applicable law.
Refunds
Once we receive and inspect your return, we will notify you whether your refund has been approved. Approved refunds will be issued to your original payment method within 10 business days. Your bank or card issuer may need additional time to post the refund.
If you have questions about a return, contact us at info@amlapuresuperc.com.